Business owners attribute competitive advantage to their business model, value proposition, innovation, as well as the "smarts" I mentioned in this post on Patrick Lencioni’s session (among others) at our conference last month with Inc. Magazine. But as a new special report by Workforce Management makes clear, employee engagement is just as much a driver [...]
Patrick Lencioni’s book The Five Dysfunctions of a Team was published nearly a decade ago, and yet it has proven so invaluable to entrepreneurs that it continues to show up on all-time best leadership book lists such as this recent one. Why? Because Lencioni shows how investing in your workplace to build exemplary team building [...]
As Inc. Magazine’s profile on our 2010 Top Small Company Workplace award winner PortionPac Chemical Corp got a lot of attention in terms of showing the payoff of employee engagement at a manufacturer – an industry that has been especially hard hit in this economy, and which is not typically known for great workplace practices [...]
Have you ever been at a big-box retailer where after the obligatory greeter you’re pretty much forgotten? I must have had hundreds of experiences by now where I was disinclined toward the sale because either an employee couldn’t lead me to the product I was looking for; or even if they did in rare cases, [...]
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