Get Serious About Job Satisfaction

This week, once again, my e-mail inbox contained the disappointing results of a Gallup study that indicated that the Work Environment Index dropped to a new low in February. 
The Work Environment Index measures job satisfaction, the ability to use one’s strengths at work, trust, and openness in the workplace, and how one’s supervisor treats him or her.  [...]

5 + 2 Small Business Time-Saving Tips

Time is money, and in a down economy you might as well double whatever you think your – and especially your stakeholders’ – time is worth.

So I really appreciated freelance copywriter Denise McGill’s 5 time-saving tips for small business owners that appear on Small Biz Survival.  These run the gamut from things you’re likely already [...]

Wally Bock is Right on Potential of First-Line Managers

The comments are coming in fast and furiously to Wally Bock’s latest post on his Three Star Leadership Blog.  That’s not surprising given his topic: first-line managers.
Bock cites a blog post by Tom Peters in which he goes so far as to call these managers a "peerless strategic opportunity" for innovation and growth.  Expanding Peters’ [...]

Two Sources on Empowering Employees

We’ve long argued, in part based on our own employee engagement research, that empowering workers to make on-the-spot decisions and to contribute to the strategic direction of an organization provides benefits for employees (increases their job satisfaction) and for companies (typically greater customer satisfaction because issues are resolved sooner and at a lower level; as [...]

Engaging Employees the Hard Way

In my last post I mentioned the employee satisfaction level (45%) recently reported by The Conference Board and concluded by asking "whose fault is this anyway?"
When I’ve asked similar questions, I get a range of answers.  Some are adamant that it is the leader’s fault.  Some say the employee should switch jobs if they are so [...]

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